Making EAZ Deals Easy:

Enhancing the online shopping experience and increasing customer satisfaction

“In a market with many competitors and slim margins, our shopping experience provides a competitive advantage. Thanks to your work, we have a site that keeps our customers coming back and continues to attract new ones.”

Alex Dragic

Founder and Sales Director

EAZ Deals

Company:

EAZ Deals provides a wide range of computer electronics and is dedicated to customer satisfaction.

Challenge:

Create an engaging on-line shopping experience that is easy to use to drive sales and increase customer loyalty.

Solution:

Leverage Web 2.0 to develop a rich internet application that expands the traditional on-line shopping experience while retaining the traditional flow and familiarity of on-line shopping.

The main focus was to create a better customer experience that was productive and responsive.

Using Flash, the site enables drag and drop capabilities to easily compare products or add them to a shopping cart and search capabilities have been simplified to help the customer find what they need.

Many interactive enhancements were used to improve navigation and increase convenience to drive conversions.

Impact:

The site was an instant success with existing clients and attracted new clients. The new site provides a stream-lined shopping experience that is easy, efficient and effective.

EAZ total focus on customer satisfaction is clear across all channels of the company. Their focus on user experience has paid off and helps EAZ stand out among the competition.